Exception Management Reports
Stay on top of critical office tasks with exception management tasks...

  Part of patient communication is face-to-face communication as well.  That's why Lighthouse PLZ generates a series of daily reports that help you stay on top of critical tasks that must be completed on a daily basis to improve the effeciency of your office.   Our To-Do-Today™ and To-Do-Tomorrow™ reports track and report:
  • Cell Phone Check
  • Follow Up Check
  • "On Recall" Verification
  • Address Check
  • Email Check
  • Birth Date Check
  • Near Birth Date Check
  • New HIPAA Verification
  • New Patient Check
  • Health History Check
  • Pre-medication Check
  • Recall Past Due w/ No Appt.
  • Recall Due Soon w/ No Appt.
  • Patient Marked as "Do Not Contact"

 

  • Last Visit Date Fetcher
  • Last Recall Date Fetcher
  • Distant Future Non-Recall Appt.
  • Distant Appointments Fetcher
  • New Patient Count
  • New Patients with NO Recall
  • Stale Email Check
  • Active Email Check
  • Home Phone Check
  • Family Members Past Due for Recall
  • Appointment Activity Summary
  • "On Recall" Verification (Tomorrow)
  • Recall Past Due (Tomorrow)
  • Family Past Due for Recall (Tomorrow)

 
In addition, every evening, Lighthouse PLZ send an email report to the doctor/office manager listing all items that were completed by the staff as well as item NOT completed.  This report allows the responsible party of the office to stay on top of the practice help before it's too late.