Special Correspondence

What You Need To Know: PLZ lets you send messages of any type for any reason, whenever you want, to whatever group of patients you want. Certain "special" messages - those that are tied to specific events, such as Birthday Greetings - can be totally automated. PLZ allows you to easily export a mailing list in a standard file format that you can do your own mail merges with, or send to any vendor who does printing and mailing services.

Examples of messages sent by PLZ users:

  • Holiday Greetings: any holiday throughout the year
  • Practice promotions: whitening, Invisalign, etc.
  • Insurance "use it or lose it" reminder in the fall
  • "Reach back" to patients long past due for a hygiene appointment
  • Notifications: office has moved or been remodeled; a significant staff change has occurred, etc.
  • Back-to-school (children needing a dental exam to enter kindergarten or first grade)

Examples of criteria that can be used to select patients to send to:

  • Last visit date
  • Last hygiene appointment date
  • Is patient scheduled? / When is patient scheduled?
  • Age
  • Gender

NOTE: Patient newsletters are handled with a specific newsletter feature. Click here for information.